Our product team was reviewing the feature backlog to determine what should have top priority… There were user stories written for this: “As an editor I want to be able to easily hide/expose content to arbitrary groups of users so that I can control their experience” – which was the main story that we wanted to tackle. I really like user stories for higher-level stakeholders.
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Now in a pure Agile environment, this user story might have been sent straight to developers. Can you see the danger here? If your developers are also UX experts, no problem [but if your developers aren’t UX experts, they need more direction]…
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So what did we do next? We prototyped.